Guestbook and customer comments

Customer Comments





Comments:
Our first delivery from Bingley logs, good amount of logs for money and a perfect fit for our burner. Delivered on time, logs are burning well.

Thank you.


Added: February 28, 2016
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Comments:
Thanks Tony
Nice early delivery. Great size logs all seasoned
Good price. They look great in the showroom. Shame to burn them
Will be using Bingley Logs again :o :o


Added: February 26, 2016
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Comments:
Hi Tony thank you for my delivery .Great logs ,Great price, Great service, I have no problems at all .Bingley logs gets a thumbs up from me .Burning them on my stove as I type this comment.
I will order again from bingley logs . :D :D :D :D :D :D :D :D :D :D :p :p :p :o :o :o


Added: February 23, 2016
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Comments:
Thank you all for leaving your comments we do appreciate them .
We don't always get it right but we do our very best .If a customer is not happy we would appreciate a phone call and we can then try to rectify the problem .

Sometimes we get unwanted comments left . We look in the order book and we don't have anyone with that name in the area they have quoted .So we can do nothing .

We wish you all a nice day .
Kind regards.
Bingley log services .


Added: February 19, 2016
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Comments:
Logs delivered all good Thank you .

Added: February 18, 2016
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Comments:
Logs burning on my clear view stove. House toasty warm very happy . :D :D :D

Added: February 18, 2016
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Comments:
quantity you get for £220 is awesome, Delivery spot on and tony was a very pleasant chap
asked for just hard wood and got a mixed load of softwood And hard wood ,
Have been burning now for one full day on the 16th And this evening 17th and we cannot even get our log burner to temperature as the wood just smoulders hardly any flames and no heat output , this wood is clearly not seasoned , this would not bother me if I wanted to store to dry out myself, if I had the room,but we needed wood to burn now , this wood will not be getting burned this year because I may aswell just throw £220 in the fire , third time now that this has happened off various company's ,to say I'm disappointed is an understatement !!!!! kiln dried all the way from now on ,at present sat looking at my burner that has been burning for nearly 4 hrs two reasonably sized logs sat on a bed of embers all the vents open after half an hour they have still not caught alight what a waste of my hard earned money


Added: February 17, 2016
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Comments:
I am so glad I came across Bingley logs -have had bad deals elsewhere.I am sticking with Bingley logs now .I will be ordering again soon 100% satisfied .☺

Added: February 16, 2016
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Comments:
Tony, thank for your reliability. You always honour the agreed date and time for the deliveries and that is so rare these days to get good customer service. The quality and size of logs is great with a good balance of both hard and soft wood in the mix. Thank you also for helping me move the wood into my yard ready for stacking. That was very kind and has saved me a lot of time and energy. See you in the summer for my next load and I shall make sure the weak milky tea and toast are ready and waiting for you. Bye for now. Best wishes,,,, Paula.

Added: February 11, 2016
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Comments:
Just taken delivery of my 2nd load with bingley logs . The service quality and value has been brilliant I cant fault them in any way .
Thank you :o :!thinking: :p


Added: February 7, 2016
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Comments:
Massive pile of wood, bigger than we've had from anywhere else, really good price...delivered to the front door.

Added: February 3, 2016
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Comments:
Thank you for my quality logs . First time customer with Bingley logs .I am highly delighted with Price . Quality and Service .

Added: January 31, 2016
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Comments:
Just got another load of logs from Tony. I didn't expect the load to be dry, but was pleasantly surprised they were ready to burn. Tony managed to drop the load at the top of my drive which is so narrow most don't attempt it. Tony is font of knowledge and his customer service is to be admired. Tony has been my wood source since I got my burner in 2012 and I have never had any problems with the wood. Thank you Tony will call you again before the summers out to top up.

Added: January 27, 2016
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Comments:
Good loaf .cut to size burning now. Kicking plenty heat out .Will most certainly use Bingley logs again . :D :!cool:

Added: January 24, 2016
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Comments:
Great load of logs delivered early this morning very pleased and cheap Had a chat with tony over coffee thanks again tony

Added: January 22, 2016
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Comments:
After several recommendations, I called Tony for some help.
He delivered a great load of logs the next day.
They are a useful uniform size and ready to burn.
He was knowledgeable, helpful and happy to share a cup of tea!
The best in the area!


Added: January 20, 2016
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Comments:
Great service from Tony. Good flat bed truck load of logs. Have several places to store them around house and garden. Need a bigger log store. Highly recommended! :o

Added: January 15, 2016
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Comments:
got a load year,wet wet wet dont waste your money :!devil:

Admin reply: Just not sure who you .And when did you get this delivery ?


Added: January 12, 2016
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Comments:
First class quality logs delivered on time with a smile from Tony. Will definately use again.

Added: January 4, 2016
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Comments:
Yet another fantastic load from Tony!!

Always delivered with a smile come rain or shine.

See you again next year Tony!!!


Added: December 17, 2015
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Comments:
Customer service from start to finish was excellent a number of large organisations could learn a lot from Tony.

Communication and delivering on time couldn't be any better, superb.

This is our 2nd year of buying logs from bingley I'll definitely be buying in 2016 as well.

The logs are perfect size and moisture content, stacked in my garage now leaving a wonderful smell.

Great job Tony see you next year :D :D


Added: December 12, 2015
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Comments:
Hi
We bought a transit load of logs from bingley logs
on sat 5-12-15, I will not buy anymore logs from them,
They were all wet through and they are mostly
soft wood. They do not burn they just smoulder. :!cry: :!cry:


Added: December 11, 2015
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Comments:
Excellent service as usual. Quick delivery,good size logs for our medium size burner, good mixture of wood. See you next summer Tony. :!sun:

Added: December 11, 2015
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Comments:
A fantastic service! Tony called when he said he would and turned up when he said he would. The logs are of good quality and Tony was professional and courtesy when dropping them off. Even taking note of my neighbours cars and checking he was not blocking anyone in! Would recommend him to everyone!

Added: December 10, 2015
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Comments:
Tony turned up prompt and on time as usual. Logs are fabulous, we had bought a few bags elsewhere to keep us going until our garden was finished but they weren't a patch on Tony's logs. The mix of soft and hard logs is perfect and they are a great size. We are looking forward to a cold winter. We also put the football world to right over a cuppa. Thanks for a great product and service Tony. :!cool:

Added: December 6, 2015
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Comments:
Always good logs & good service from Bongley Logs. Getting a new load next week.

Added: December 3, 2015
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Comments:
Received my order within a few days, good mix of hard and soft wood, took me a day to put away, more than enough to last all winter, would recommend. :D :D

Added: December 2, 2015
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Comments:
tony dropped off a load of logs to cover xmas last week.
he came in for a cuppa and we put the world to rights, much the same as usual. tony is the sort of guy who can get on with everyone plus his logs are always top quality .


Added: November 23, 2015
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Comments:
Everything fine logs delivered in the snow .
Many thanks .
Good load
Good quality . :!coffe: :!clap:


Added: November 22, 2015
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Comments:
Great service from Tony, quality seasoned logs delivered at a very reasonable cost.

Added: November 22, 2015
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Comments:
very quick, friendly service .would recommend

Added: November 18, 2015
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Comments:
This is the first time I've Tony and I can honestly say that it's a great massive load of logs. A full load of top quality logs delivered first thing in the afternoon as promised, all chopped and ready to stack. An excellent variety of soft and hard woods, all suitable dimensions and nice and dry. After a good chat about where we live over a cup of coffee he was off back to work. Tony was so friendly and helpful If only more people were as happy and reliable as Tony the world would be a better place.

Added: November 13, 2015
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Comments:
Could not have asked for a better service. Tony was so friendly and helpful. I couldn't be there when the load arrive but Tony rang me later to check that everything was to my satisfaction and I have to say it was. The logs are well seasoned, a good size and offer great value for money. Thank you Tony a very satisfied customer. :D :D :D :D :D

Added: November 13, 2015
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Comments:
:!cool: fantastic service :o very happy :) with my logs and tony what a character lovely bloke everything was great and delivered on time infact earlier than expected, will be doing business again thanks tony :!cool: :!cool: :!cool: :!cool: :!cool: :!cool: :!cool: :!cool: :!cool: :!cool the logs burn great with soft and hard woods mixed just what you need on a cold night :o :o :o

Added: October 31, 2015
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Comments:
First time I've Tony and I can say that it's a great value load, he delivered first thing in morning as promised and delivered 2 days after ordering. Also when I returned to the drive after making a cuppa he had already tipped them into my open garage! He also rang me later in the day to check everything was OK after I'd gone through the load whilst stacking them. I'll be using Tony for my logs from now on!

Added: October 29, 2015
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Comments:
Tony delivered his logs early the next morning, which was a great result given that I only ordered late the previous day. It was also a fair hike from Bingley.
After tea and achat Tony was on his way and we stacked the logs in our store for the winter. Great result!


Added: October 28, 2015
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Comments:
Ordered on the Wednesday and they arrived before 7am on the Friday, cant complain at that level of efficiency. All logs ive tested are in 14-18% region. My wood store is 1.5 x 1.8 x 0.8m and only just fitted it all in which is lucky.
Only slight downside was that because its a large selection of different woods it made stacking them more difficult.
Will order again.
Thanks


Added: October 27, 2015
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Comments:
Just like to say thankyou to Tony for a quick delivery of our logs. Very prompt and easy to communicate with. Will deffinatley order from Tony again. GREAT LOGS.
Many thanks
Nigel from Sheffield


Added: October 24, 2015
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Comments:
Logs arrived in the dark before 7 am! Not a problem to Tony who reversed into our narrow bendy drive with ease. A cup of tea and chat later and the logs were left behind as Tony sped off into the dawn. We managed to stack and cover them before lunch so we are now set for winter. Moisture content checked with our meter showed most below 17% and some around 20% so should be good for burning when we need them. Thanks Tony.

Added: October 16, 2015
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Comments:
Another quality log delivery from Tony at Bingley Log Services.

A full load of quality logs delivered first thing in the morning as promised, all chopped and split, ready to burn.

Tony even helped me stack them in our store room, in exchange for a couple of cups of tea.

Thanks Tony

Andy


Added: October 12, 2015
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Comments:
thanks to tony for delivering logs at very short notice, great service, much appreciated. He also gave some advice on stoves. Will be using you again.

Added: October 4, 2015
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Comments:
Excellent service and logs.. Didn't have to wait for a delivery. The logs are a good size, dry and burn brilliantly Many thanks.

Added: October 3, 2015
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Comments:
Thanks to Tony for his early arrival and the huge pile of logs. Cut small to fit our burner, we're sure to be warm this winter! Potential customers - a cuppa is appreciated :D

Added: September 27, 2015
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Comments:
Another great load of logs from Tony, sure we can face the winter well prepared, reports say it could be much snowier than average better stock up like us

Added: September 25, 2015
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Comments:
I have been a regular customer of Tony for a number of years and keep coming back because the service offered is quick and reliable and the logs are top quality. Always a generous quantity, dry, seasoned and ready to burn. Next time I'll offer him a cuppa!!

Added: September 23, 2015
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Comments:
Tony came this morning to drop off the logs and I can honestly say I was blown away by the quantity and quality of what he provided.

Tony provides the best value for money around - I don't think he can be beaten! Will definitely be using him again for my next load of logs.

Highly recommended!! :D


Added: September 21, 2015
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Comments:
Bingley Logs was recommended to us by our wood burning stove fitters and we were pleased to find out they delivered to Richmond, North Yorkshire. We were very happy to receive our very large pile of logs early this morning before we set off for work. Tony provided excellent service, thank you!

Added: September 17, 2015
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Comments:
Good service, good logs, good price, WILL DEFINITELY USE AGAIN NUFF SAID. :o

Added: September 15, 2015
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Comments:
We ordered the logs for the mother in law who lives in Leeds. Even though Tony was on holiday we had a quick response to our enquiry. The following correspondance was spot on with Tony keeping us up to date with the delivery. The logs were of great quality, right size and dry. Even put the world to rights over a cup of tea after delivery. The most important thing is that the mother in law is chuffed with her logs....

Mark and Katy


Added: September 13, 2015
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Comments:
We are impressed. We chose Tony after reading the reviews on here and he did not disappoint. Tony arrived promptly and the logs are all good quality, dry logs which are a good size for our log burner. When we have bought logs from the shops they've either been too wet to burn or we've had to chop them smaller. No need anymore. We will use Tony again next winter. If he's delivering to you, make sure you get the kettle on. He likes a brew 😉!

Added: September 12, 2015
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Comments:
Good dry logs all cut to a good size for even a smaller stove, Tony kept me informed and did his best to get as close to log store as possible very helpful would recommend.

Added: September 3, 2015
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Comments:
Fast response and super quick delivery. Lovely dry logs. Thanks!

Added: September 3, 2015
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Comments:
Logs delivered _large load - quick service - bone dry .
Very pleased .Will order again from bingley logs . :!cool: :!party: :!yawn: :!beer:


Added: September 3, 2015
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Comments:
Fantastic quality wood and excellent service !

Added: August 21, 2015
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Comments:
I would highly recommend Bingley logs, the service was prompt, I was kept informed of delivery times. The logs are a uniform length and dry. excellent.

Added: August 20, 2015
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Comments:
Tony promptly arrived 5 minutes earlier than arranged at 6.55a.m. He unloaded the logs, which look just right for us, then we had a pot of tea whilst he explained the value of wood burning stoves to me. Once again thanks for the delivery of good quality logs and the friendly chat.
Regards,
Brian


Added: August 13, 2015
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Comments:
Prompt delivery & fantastic service!
Estimated delivery between 9am and 10am - delivered 9.10am
Tony a true gent!
Hope your good lady liked the home made jam.


Added: August 10, 2015
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Comments:
Very happy with my logs,Tony friendly and helpful, I have recommended bingley logs to friends and family, thanks Tony.

Added: August 6, 2015
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Comments:
The many reviews are impressive,but rightly so.Excellent service and a good load of logs sensibly priced.Highly recommended.

Added: August 5, 2015
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Comments:
First time I have used Bingley Logs. Tony arrived promptly, and delivered logs right outside my log store. All ready for Winter.

Added: August 4, 2015
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Comments:
Fantastic service and fantastic logs to keep us warm this winter, would highly recommend thanks from Roy & Caroline 😄😃😃😄

Added: August 3, 2015
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Comments:
Excellent. Great dry load of logs cut to good size as usual. Very friendly service with regular updates on delivery time which was just as promised. Highly recommended.

Added: July 31, 2015
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Comments:
Not the cheapest logs, but very good dry logs, cut to a good size. Spot on for single door burner. Cracking service, well worth the money

Added: July 30, 2015
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Comments:
Nice load of logs delivered right to my door. I can't wait for the cold weather!

Added: July 30, 2015
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Comments:
Excellent fast service logs good size

Added: July 29, 2015
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Comments:
Good logs .... an excellent variety of soft and hard woods, all suitable dimensions, nice and dry. Haven't started burning them yet, but the 2-tonne load will see me through the coming winter.

Added: July 28, 2015
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Comments:
FANTASTIC LOAD OF WOOD. THANK YOU VERY MUCH TONY.
DELIVERED EARLY JUST AS PROMISED.
THANK YOU ONCE AGAIN.
JANET. :)


Added: July 16, 2015
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Comments:
Excellent service and good quality logs, Tony Bingley very friendly. :)

Added: July 15, 2015
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Comments:
For the fourth year running bought a load of logs off Tony. Once again friendly, reliable and personal service. He even threw a tarp over the load as it lay in the drive. Thanks again Tony.

Added: July 8, 2015
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Comments:
Tony Has been delivering to us for over 30 years. Hew is reliable, punctual, friendly and logs are always good value for money

Added: June 25, 2015
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Comments:
Well what can I say Tony arrived at the stated time, very punctual, such a lovely man very friendly, and constantly making sure we were happy, his customer service is second to none.Found Tony thru internet,Load looks great mixer oof logs at a great price, would totally recommend Huntley logs. I know we will be sticking with them , very happy customer, lovely to meet u Tony 😊

Added: June 23, 2015
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Comments:
Tony said he would be at our house in Chesterfield
Between 0700 and 0800 hrs.,true to his word he arrived at 0730 hrs., thats a good run from Bingley.The quality of the logs cannot be beaten,very dry,and a very good mix of hard woods of various species.Tony always puts his customers first and respects them.
After a good chat,putting the world problems to right,over a pot of tea,he was off back to Bingley.I had a leisurly approach to stacking the new consinment of logs in my log store.Tony made a phone call early evening to check that I was satisfied with my logs.and to enquire if I had stowed them in the log store.Such dedication to his customers.I would recomend Bingley logs to anyone who uses a wood burner,or multi fuel stove,He cannot be beaten on quality,price and customer satisfaction.
:)


Added: June 17, 2015
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Comments:
Received our first delivery of logs from Tony this week; most impressed with the mix (mostly hardwoods) and, equally important, the service that Tony has provided with regular phone contact and prompt delivery (everything came as arranged, at the price agreed and with the quality that was promised...and Tony is a real pleasure to meet!). We recommend Bingley Logs most highly...and will be switching to Yorkshire tea in preparation for his next delivery!

Added: June 10, 2015
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Comments:
This is my third delivery from Tony now in 3 years. 1 load is enough to last me each year. The quality of wood is excellent including plenty of hardwoods!

Also one thing you can't put a price on is Tony's punctuality - turns up when he says he will. To me this demonstrates that he respects his customers and appreciates that their time is very precious.


Added: June 10, 2015
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Comments:
Just moved to chapel-en-le-frith. Found Tony via a google search. Won't need to find another wood supplier. He was very friendly, answered my query quickly, called to arrange delivery and to let me know he'd dropped it off because I was out. Very good load. Definitely recommend :)

Added: June 7, 2015
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Comments:
Just moved to chapel-en-le-frith. Found Tony via a google search. Won't need to find another wood supplier. He was very friendly, answered my query quickly, called to arrange delivery and to let me know he'd dropped it off because I was out. Very good load. Definitely recommend :)

Added: June 7, 2015
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Comments:
Just had a new stove put in and Tony came highly recommended. He provided a friendly and punctual service at a competitive rate with a cup of tea included - mostly hardwood delivered - looking forward to enjoying the new stove now! Many thanks Tony.

Added: June 7, 2015
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Comments:
Yet again another load of quality logs, great service from a top bloke. Don't waste your time and money buying from else where. Our family have used Tony for a fair few years now and never been disappointed. Quality fire wood, split ready use.

Added: June 5, 2015
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Comments:
Great friendly service, punctual delivery and good quality wood (which always burns cleanly)
Recommended


Added: June 2, 2015
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Comments:
Delivered as agreed and dropped as close as he could possible to store. First time using Bingley logs but will definitely use again. Very good mix of hard and soft wood looks like more hard wood than soft wood. Great service.

Added: May 24, 2015
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Comments:
Another cracking delivery from the main man Tony. Turned up on time with the best lot we've had from him yet. Logs that are almost too nice to burn. Cheers pal

Added: May 24, 2015
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Comments:
Another season and another delivery from Bingley logs.
Good value and easy to burn
Great service from a fantastic guy-Thanks again Tony :D


Added: May 23, 2015
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Comments:
thank you bingley logs. A class service very prompt.logs a good size. Very nice man thank you tony will be in touch when we run out. Thanks again. Bill and carol :)

Added: May 21, 2015
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Comments:
2 loads of good logs on time good old tony

Added: May 21, 2015
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Comments:
Usual punctuality. I'm more convinced than ever he can smell the teapot.

Added: May 18, 2015
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Comments:
Good logs, reasonable price, problem - free delivery. In fact ALL GOOD! Thanks Tony.

Added: May 14, 2015
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Comments:
JUST HAD A LOAD DELIVERED ON TIME AS STATED,LOVELY TO MEET TONY A CHARMING MAN,WILL BE USING BINGLEY LOGS AGAIN. AM VERY HAPPY.

Added: May 13, 2015
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Comments:
A big thank you to Tony 2 spot on loads tipped the logs where I wanted them. was prompt and was very helpful. As for the logs they are spot on a good size and seasoned so thank Tony give yourself 10 out of 10.

Added: May 2, 2015
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Comments:
Got a great load of logs delivered Saturday 11th April, Tony as ever accommodating to deliver when I could take them. Although it was a mixed load there was a serious amount of hard wood in there, so great mix. Reason I have taken so long to add the comment is I have only just recovered from stacking them 😅

Added: April 27, 2015
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Comments:
First Class service. Tony delivered everything he said he would, e.g. he arrived on time, the wood was a good mixture of hard and soft wood, the wood was clean and dry(no mug) so easy to handle and all the wood was uniformly cut to fit in our stove. Tony comes highly recommended.

Added: April 23, 2015
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Comments:
A First Class Service. As usual Tony supplies me with two loads of logs a year. These have now been delivered for storage and drying. I've used Bingley logs for around 10 years now - and for a reliable friendly service it can't be bettered :!clap: I always enjoy that chat over a mug of tea and slice of toast (well he does generally arrive at 7am!) :!coffe:

Added: April 12, 2015
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Comments:
It must be ten years now Tony has be providing me with excellents service and quality logs, so happy anniversary Tony and Andrew, and thank you for another 4 loads of warming goodness for the next Winter to come. (Sure it must be just round the corner.)

Added: April 11, 2015
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Comments:
If only more people were as cheerful and reliable as Tony!Despite unexpected snow he still arrived punctually,having crossed the Pennines and set off in the dark.He even found a piece of tarpaulin from our stables to cover his top quality logs preventing them getting wet!Brilliant service-thank-you :)

Added: April 8, 2015
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Comments:
If only more people were as cheerful and reliable as Tony!Despite unexpected snow he still arrived punctually,having crossed the Pennines and set off in the dark.He even found a piece of tarpaulin from our stables to cover his top quality logs preventing them getting wet!Brilliant service-thank-you :)

Added: April 8, 2015
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Comments:
Absolutely A class service. Had a good chat with Tony, very friendly fella. Logs look top notch - none of this 'kiln dried Gone in 60 seconds' rubbish!

Also delivered before 10am after arranging delivery after 3pm the previous day. Speedy delivery? I think so!

Can't thank you enough!


Added: April 3, 2015
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Comments:
ordered logs at weekend and got a one hour time slot for Tuesday. tony rang Tuesday morning to remind of delivery
and then again when he was ten minutes away from delivery
its a great service and the quality of the logs is excellent.


Added: April 1, 2015
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Comments:
Excellent delivery service, very convenient. Logs are a good size for our small burner. We've used Tony for a couple of years now. :!cool:

Added: March 31, 2015
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Comments:
This is our third delivery from Bingley Logs, and as ever, Tony was prompt and cheerful.

The logs are a great size and will save me alot of cutting time to get them to fit our modest fire.

We inadvertently overpaid Tony, which, when he noticed, he returned straight away - for this we are extremely grateful - an honest, down to earth guy.


Added: March 28, 2015
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Comments:
Logs are just the ring size for a single door/5kw stove.
I have used Bingley Log Services for 3 years now and always been very satisfied


Added: March 24, 2015
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Comments:
Very pleased, far more wood than any other supplier we've used. All really good quality and easy to stack.
Would recommend to anyone and will definitely be buying more when we run out!


Added: March 19, 2015
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