Guestbook and customer comments

Customer Comments





Comments:
Went to work, came home to big pile of logs. Well-sized, dry, nice mix. Tony's a pleasure to deal with - clear about delivery and helpful about timings. Bring on the winter...

Added: October 16, 2012
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Comments:
Just had a delivery ( Dry logs ) used them right away as we were out of fuel .They are kicking out so much heat .Have all my windows open .Top class logs .top class delivery .never been so warm .Thank you again Tony .Would recommend to anyone .Who needs a moisture meter ??? Perfect !!!!

Added: October 11, 2012
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Comments:
mmm where do i start getting a stove at the end of the month so need some DRY logs to burn straight away so google came up with numerous log suppliers but after checking out the websites and comments nearly all very good i decided on BLS fired off an email wanting to know what the moisture content was as not stated gotta be good wood as so many of you say but am starting up so it needs to burn from the word go,all wood burns just not efficiently as dry wood so i needed my wood to be of 25-20% or lower moisture content so anyway after a conversation with the affable tony was promised that my wood was dry and that he did not bother with a moisture meter but i wanted to check the odd few logs not the whole load tony did not like this said in 30 yrs no body had questioned him and he was not going to deliver to me and argue over the moisture content :confused: after all i am only the customer am surprised and a little perplexed to say the least was his wood not dry, for 240 pounds i would hope to tony that it was and there lies another question it says on the site £200 for 3.5 m3 + del so was i getting charged 40 quid to drive 4.2 miles , i know there are a lot of happy customers who are happy but i dont think i was being unreasonable to dare to ask to check what i was getting only fair. so fair to say he told me in to find another supplier as i was not to be allowed to check what i was paying for , mmmm good lad tony just dont mention you have a moisture meter :D

Added: October 10, 2012
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Comments:
:-) Good dry logs, delivered on time, exactly where we wanted them, with a smile. Many thanks.

Added: October 9, 2012
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Comments:
Unlike the comment from Aug 23rd, it was weak coffee and one sugar, with milk - unless I misheard in which case Tony was too polite to say. Maybe it's because he was already in Yorkshire. Anyway...a good load delivered bang on time. Thanks.

Added: October 1, 2012
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Comments:
Thank you Tony for your customer service and for another warm winter. Your logs are now stacked away ready to burn. Jim

Added: September 30, 1012
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Comments:
:-) Another load of logs delivered, thanks Tony! Always good to see you!

Added: September 26, 1012
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Comments:
Thanks Tony for another delivery now staked away. :-)

Added: September 22, 1012
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Comments:
Thank you once again Tony have a good weekend ;-)

Added: September 22, 1012
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Comments:
Fantastic load of logs delivered precisely on time and great to met Tony for the first time! Will definately use again.

Added: September 21, 1012
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Comments:
First delivery from Tony yesterday. As promised good dry logs delivered straight where I wanted them on time. Great communication from start to finish. Thank you

Added: September 21, 1012
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Comments:
I've always been at work on previous deliveries so Great to finally meet you Tony! You can rely on Tony for excellent service. A chippa bloke with a sparky wit who can kindle a smile and warm your heart! I'm all stacked up for winter now :-) Cheers Tony (told ya I'd LOG on!!) ;-)

Added: September 20, 1012
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Comments:
Hi - I can't deny that the quantity of logs that gets delivered is huge... However the logs are not dry. Even after splitting a number of these logs into much smaller pieces combustion wass still a problem, they are not just wet on the outside. I will probably have to purchase a load of dry logs from another supplier whilst these logs dry out. A secondary problem but not as much is the sheer uneven size of the logs which makes stacking problematic. Tony is indeed a character and it was enjoyable chatting, but I have to say I am a little disappointed. Maybe for the price I should have had lower expectations. Sorry Tony.

Added: September 19, 1012
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Comments:
Just got my second load of logs for the winter from Tony today. As ever, the logs are great and I have to say that a visit from Tony is an absolute pleasure, as we have a laugh and put the world to rights!! Anyone reading who is a first time log buyer, don't bother looking anywhere else - Tony is a fantastic guy who cares about his customers!!!

Added: September 18, 1012
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Comments:
Had my first load of logs delivered today. Tony arrived when he said he would so the kettle hadn't boiled properly. The logs are good quality and should last me a while. Tony was extemely helpful with some concerns I had about my stove. Spent the morning stacking away the logs and found they were excellent, slept soundly this afternoon. Tony thank you I shall be recommending you to others with stoves and will be ringing you again. :-)

Added: September 17, 1012
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Comments:
Just received my first load of logs. Delivered bang on time the day after phoning to place an order. Not burned any yet, but look like decent quality dry wood and a good amount. All now stacked up and waiting for the colder weather to start. Should keep me going for a while. Thanks Tony

Added: September 12, 1012
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Comments:
Just finished hand balling and stacking another great load of logs from tony, always kept you informed of his delivery schedule andwas bang on time considering the distance he travelled. The smell of the logs around the house and garden is amazing. Thank you tiny, will defo use you again

Added: September 11, 1012
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Comments:
usual excellent service from Tony, would highly recommend :-)

Added: September 5, 1012
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Comments:
Delivered as requested by Tony himself and after a quick brew and putting the world to rights left me with a cracking load of logs to stack. Well recommended!

Added: September 5, 1012
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Comments:
Thank you all for leaving the comments :)We really do appreciate it .

Added: September 5, 1012
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Comments:
I have now had 2 deliveries of logs for my stove from Bingley Logs. The service has been prompt, efficient and accommodating. Tony will deliver when you are at work, just tell him where you want the logs off loading. The logs are a mixture of hard and soft wood and the delivered load is big enough to last quite a while. The logs burn well. I am very happy with the service Tony provides

Added: September 1, 1012
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Comments:
Have had excellent service from Tony for over 8 years now. Always excellent logs and always delivered as arranged. Tony is a real character who over his tea and toast has tales to tell that make delivery day a pleasure.

Added: August 30, 2012
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Comments:
Thank you ,

Added: August 30, 2012
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Comments:
Hi Tony, Thanks for the delivery on Tuesday. All lovely lumps of wood! Sorry not to have been around for the second load to give you tea and biscuits. See you in Spring next year. Have a good Xmas!

Added: August 29, 2012
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Comments:
Went on-line to find a competitive price and prompt delivery for good quality logs. The best deal available was from Bingley Logs. I knew that if I lived in Bingley long enough I'd eventually find the reason why! Just had our third load of logs from Tony in as many years - they all seem to work properly! Why buy from Bingley Logs? Good price; easy to order; very quick response; arrived on time; made me laugh (I think I found Peter Kay's long-lost dad!) Many thanks Ian and Sharon - Bingley

Added: August 24, 2012
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Comments:
Always on time, and fellow customers dont forget Tony likes a cup of weak tea with one sugar, cos its along way back to Yorkshire,and by the way the wood burns well.

Added: August 23, 2012
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Comments:
Good clean/dry logs, delivered on time and with a smile. Thanks again. :-)

Added: August 22, 2012
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Comments:
Enjoyed your visit, Tony-hope you enjoyed the coffee! Logs nicely stowed in the cellar. Good clean load of logs. Thanks. Great to talk to a real Yorkshireman.

Added: August 21, 2012
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Comments:
Thanks for the logs,arriving with a smile, on time and a laugh to boot. Will definitely be using them again. :-)

Added: August 21, 2012
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Comments:
Two loads of logs delivered today at agreed time. As usual clean logs cut to length and split. Have bought off Tony for quite a few years now and always get service with banter. Used Tony as an example of good customer service with my two kids who are at college studying marketing!

Added: August 20, 2012
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Comments:
Tony is one funny fella,service with a smile.Logs good too!Kind regards Chris

Added: August 16, 2012
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Comments:
Thanks Tony for good service on he logs. Had bought a small load previously from someone else and buying a truckful from Tony certainly proved better value for money. And kept me fit spending 3 hours moving and stacking it!! :-)

Added: August 15, 2012
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Comments:
Had some logs deliverd today good Quality and very good service.

Added: August 13, 2012
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Comments:
Another excellent supply of service banter and dry quality load of logs from Tony.My measure is ...Only a handfull of debris left on the drive after stacking ,previous suppliers left a dustbinfull of moss,muck and stuff.So Tony is great value you only pay for quality logs

Added: July 28, 2012
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Comments:
Really pleased. Masses of logs delivered exactly at the agreed time. Thank you for all the help you gave before I purchased a suitable stove and for recommending reliable supplier and fitter in Paul and Steve. Great all round Customer service. See you next time Tony.

Added: July 26, 2012
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Comments:
Thank you once again

Added: July 25, 2012
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Comments:
Had our first delivery of logs today, arriver as promised very early, then a good chat over a coffee, will be using Tony again :-)

Added: July 12, 2012
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Comments:
We have been buying logs from Tony for about 7 years - always there on time, excellent logs. Thanks for the warmth you bring to our home!!! God bless

Added: July 10, 2012
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Comments:
Thank you to my customers for leaving the comments .Tony !!!!!!

Added: July 4, 2012
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Comments:
Tony has been keeping us warm with his excellent logs for 5 years,would not use anyone else.Reliable and a pleasure to chat to. Many Thanks.

Added: July 2, 2012
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Comments:
Delivered on time as promised great value for money many thanks

Added: June 25, 2012
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Comments:
:-) Delivered early as agreed, great thanks.

Added: June 23, 2012
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Comments:
I didn't realise you were supposed to ring up and order logs. Tony just turns up four times a year, has a cup of tea, a long chat and then we notice we have a load of logs outside. The Tony version of customer service- brilliant!

Added: June 20, 2012
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Comments:
:-) Many thanks for the recent delivery of good quality logs

Added: June 19, 2012
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Comments:
I had my first delivery last Friday. Very happy. Excellent logs from Tony - a cheerful and most reliable guy. I'm looking forward to my next deliveries. Thanks Peter

Added: June 18, 2012
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Comments:
Always a very good price, excellent logs and Tony delivers when he has arranged to. Good chat over a cup of tea as well. Excellent.

Added: June 17, 2012
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Comments:
Have had an annual delivery of logs from Tony for years now and have never been disappointed! Good sized and more importantly dry. Thank you :-)

Added: June 14, 2012
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Comments:
:-) Thank you once again Tony - two deliveries in one day and all stacked up by 5.00pm phew... I need a drink ! . What can I say ? it has all been said before. Your a one off - honest and delivers the goods as promised with some very good humor. Keep on keeping on .... ;-)

Added: June 14, 2012
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Comments:
Top quality logs again and good advice on stoves too... thanks Tony!

Added: June 1, 2012
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Comments:
Thanks for the delivery today,Tony.On time and good v.f.m.as per usual.As promised got onto your website,it looks great.See you soon.

Added: May 31, 2012
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Comments:
yet another log delivery accompanied by putting right the Health Service, the Border Agency, the House of Commons and the banks, who needs logs after all that hot air and of course the obligatory laughs! Thanks again Tony.

Added: May 29, 2012
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Comments:
We have had logs from Tony for a few years now, we would recommend him to anyone. Tony is reliable, honest, punctual and very pleasant and reasonably priced. We are stocked up for another year. Thanks Tony. ps You like your coffee and kit kats. :-)

Added: May 25, 2012
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Comments:
We have been dealing with Tony for many years and he is a pleasure to do business with! Always cheerful, polite and nothing is too much trouble - we would recommend him to anyone!! :0)

Added: May 24, 2012
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Comments:
Well done good logs good price

Added: May 20, 2012
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Comments:
:-) Thank you once again Tony for the terrific logs! Prompt, cheery service. If you want great logs, Tony's the man to call! See you in August. Milky coffee, one!

Added: May 17, 2012
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Comments:
Nicely stocked up with another load of logs from Tony. Not to mention the pleasure of a brew and the opportunity to put the world to rights!

Added: May 10, 2012
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Comments:
Another great load of logs and a brew and a chat with Tony. If you need logs, Tony is the man!

Added: May 7, 2012
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Comments:
Thankyou Tony, best in the business get yourself onto The Dragons Den you will get them all sorted fella see you next year have a good summer.

Added: April 26, 2012
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Comments:
We've been dealing with Tony for years. Good value, excellent service, always on time and cheerful with it.

Added: April 26, 2012
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Comments:
Very quick delivery with a superb, friendly and efficient service. I will be definitely ordered again for Winter :-)

Added: April 22, 2012
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Comments:
Phoned Thursday got a delivery of excellent seasoned wood the following day. Good services :-)

Added: April 21, 2012
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Comments:
Tony has delivered 2 loads of excellent quality logs to me each Spring since 2005. His customer service is unmatched, with timely reminders to stock up and a call the day before delivery to confirm his always prompt time of arrival. Tony's hilarious banter and commentary on the foilbles of his 'beloved?' politicians is an excellent way to start the day. Highly recommended.

Added: April 11, 2012
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Comments:
Thank you for a speedy delivery on a bank holiday , Will order again soon .

Added: April 10, 2012
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Comments:
We've been getting logs from Tony for a few year now, always good wood and great chat.

Added: March 31, 2012
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Comments:
I like things right and complain if they ere`nt. Nothing to complain about here, delivered within 2 days of ordering, on time and put exactly where I wanted them. Great quality logs and at a great price. Tony kept me fully updated at all times and it was a pleasure to meet him on the day. Will certainly be placing my next order with him.

Added: March 30, 2012
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Comments:
Excellent service, hassle free, phoned up Thursday, logs delivered Friday ;-)

Added: March 30, 2012
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Comments:
Had logs delivered today and will be well stocked for next winter. The logs are of a very good quality and the service was excellent. Tony phoned before he arrived, gave the exact time of arrival so we could get the dump site ready. The logs are now put away waiting to be used which hopefully, given the good weather, won't be until next winter.

Added: March 28, 2012
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Comments:
:-)Hooray! At last, at last! A Contractor who turns up when he said he would, with what he said he would, for the price he said he wanted! I'm beginning to think that there are some straight up blokes out there. Great logs and a lot of 'em too. Tony - Number 1 Man -pity there aren't more like you. Thank you and we'll will do business again with strong recommendations to others too.

Added: March 20, 2012
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Comments:
Thanks for the logs Tony just finished stacking them yesterday. Going for a pint now with Chris at the Fox

Added: March 17, 2012
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Comments:
:-) :-) :-) :-) :-) A*A*A* Service!!! Honestly the best service around by far!! And Tonys jolly chats are a class in themselves!!! and timing is promp as always!!! Oh and most importantly..... the logs are great too, they arent damp or sappy, and there great quality!!!!!!!!! see you soon tony! xx

Added: March 13, 2012
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Comments:
thanks tony for the quick delivery of our 1st load of logs they where top quality !!!!!and also for the friendly advice given will definately see you soon

Added: March 10, 2012
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Comments:
5 star logs, 5 star service. Worth dealing with this company for Tony's banter. Tells better jokes than Peter Kay as well.

Added: March 8, 2012
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Comments:
Great prompt service and a pleasure to meet Tony for a chat and a cuppa! Thanks for the advice on storing the logs and the eco fan.

Added: March 5, 2012
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Comments:
Thanks for the prompt service and variety of good size logs

Added: March 5, 2012
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Comments:
Thanks Tony for the delivery yesterday. On time,good quality wood and great service as always. Cheers Steve :-)

Added: February 28 2012
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Comments:
Tony, Thanks for delivery yesterday 27th Feb. Arrived on time i spite of distance with a good load of logs for the price and a cheery smile to boot. Will have a brew ready for you on your next visit!!

Added: February 28, 2012
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Comments:
Tony, Thanks again for another delivery of great wood for the stove. Will need a 2nd delivery soon to be ready for next winter.

Added: February 20, 2012
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Comments:
Great service from Tony, great logs to.....sat here on the iPad writing this in my t shirt and it's -3 outside....all thanks to the logs :-)))

Added: February 18, 2012
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Comments:
Tony, Thankyou for my first Log delivery. I was suprised of the amount that you delivered, my son and I spent almost 2hrs stacking them in our log shed..!!. Thanks again Tony, will have your weak cuppa ready next time you deliver. Great Service!!and Recommended :D

Added: February 18, 2012
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Comments:
Thanks for delivering so promptly. The logs are burning a treat! See you in summer for fresh supplies!

Added: February 15, 2012
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Comments:
Good quality logs and a friendly and prompt service. Once I finally get through the mountain of logs delivered, I'll be in touch to order some more :-) Great value for money-thanks again Tony Cheers, Greg

Added: February 11, 2012
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Comments:
Great service and Tony is a real gent, will definitely be using again many thanks Tony

Added: February 6, 2012
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Comments:
:-) No baloney from Tony. Great wood, great service. John and Mo Hebden Bridge

Added: February 3, 2012
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Comments:
Thank you once again for a prompt and friendly service. It is always a pleasure to use your company. The quality of the logs are superb and burn very effectively. :-)

Added: January 28, 2012
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Comments:
We have just taken a delivery of logs from Tony, and all I can say is that it is the best value for money that I’ve come across. On time and great service logs ready to burn, thanks Tony will be ordering again when needed.

Added: January 27, 2012
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Comments:
Cant ask for a better service,punctual and kept informed.Get the kettle on,its a milky coffee wi' one. :-) Will be using Bingley logs again and again.Cheers tony.

Added: January 25, 2012
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Comments:
Another good quality load of logs with great friendly service :) Anna , Lincoln

Added: January 21, 2012
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Comments:
Thanks again Tony...the best as usual..no need to look elsewhere, T is your man :-)

Added: January 9, 2012
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Comments:
Thank you for another good load Tony .will be nice and cosy now .And a Happy new year :eek:

Added: January 5, 2012
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Comments:
Ordered my logs late and needed them by Christmas - arrived Christmas eve so will be lovely and warm at Christmas time. Good service - nice sized logs. :-)

Added: December 24, 2011
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Comments:
Tony is wasted on logs - he should have his own show. Somebody get him on Look North! It's nice that he takes the time to chat - doesn't just tip and run. Merry Christmas Tony and thanks for keeping us warm this winter.

Added: December 23, 2011
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Comments:
Bingley logs ,genuine ,fair ,reliable .what more can I say . great company . 5 star plus .Will need another load in the new year .Happy new year to all at bingley logs .

Added: December 22, 2011
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Comments:
Why buy tickets to see Peter Kay when you can have his stand in 'Tony' deliver your logs. Great service, good logs. Used for years, very pleased. Is kettle on!!

Added: December 21, 2011
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Comments:
Hi Tony,thanks for the smooth fast 2 ton wood delivery service,we put wood to use as soon as ready to burn and it does exactly what it says on the tin! Here's a fact this wood is many times better than anything you can buy locally as well. Will call you for another load as soon as we are ready. Have a Very Merry Christmas and a great New Year!! Mike Carroll

Added: December 20, 2011
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Comments:
Just a quick note to say if anyone needs a stove fitting call Steve Berry 07768840723 he did a sterling job for us and even recommended Tony for the logs to burn,you can't get any better than that now can you these days ? Mike Carroll

Added: December 20, 2011
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Comments:
absolutely superb service and logs. Tony is fantastic and we have used for years and will continue to do so

Added: December 20, 2011
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Comments:
Tony has been supplying us with logs ever since we removed a gas fire and opened up the original fireplace - some 3 years ago. Brilliant service and friendly nature - would not dream of going anywhere else. And the most important of all - the wood is of excellent quality.

Added: December 19, 2011
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Comments:
:-) Tony has been delivering to us for a good few years now. Great logs, great banter, good communication re delivery - not an easy site to deliver to but no problem for Tony! We can always rely on Bingley Logs!

Added: December 18, 2011
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Comments:
very impressive , friendly service . Delivery when promised and plenty of telephone updating ! Enjoyed the after delivery socialising with cuppa , too

Added: December 17, 2011
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Comments:
We have been using Tony"s service for approximately 12 months and find him extremely helpful,honest and reliable supplying a good quality product to our customers. Thanks Tony From Paul Burns Stoves

Added: December 14, 2011
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