Guestbook and customer comments

Customer Comments





Comments:
Good logs and a lively Northern chap! Simon

Added: January 13, 2013
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Comments:
Thanks Tony, thats us fully loaded for a while, first time we've used you looks good value for our brass puuting our feet up now after shifting all that wood Regards John

Added: January 10, 2013
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Comments:
Thank you once again Tony for some super logs .I'm waiting for the snow now lol.

Added: January 7, 2013
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Comments:
Used Tony for the last 3 yrs since moving here. Thought I'd use a local outfit this year. Total disaster used tonnes of coal to burn unseasoned wet wood. Just begged Tony for a bingley load ASAP . Never again

Added: January 5, 2013
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Comments:
This is the fourth load we have had from Tony. This last load seems a little wetter than the previous, but considering the atrocious weather conditions this summer, I'm not surprised. I ordered on Thursday and the logs were delivered Saturday - excellent service! :

Added: January 5, 2013
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Comments:
Fab service - quick, punctual and friendly staff. Will definitely be using again! :D

Added: January 4, 2013
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Comments:
Thanks for another load :)

Added: January 4, 2013
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Comments:
Happy to year to all the staff at bingley logs !!!!

Added: January 2, 2013
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Comments:
Thank you a for a quick delivery on my chosen day.no complaints at all Tony ;-) : Stevie :-)

Added: January 2, 2013
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Comments:
Tony and Jean would like to wish all our customers a very happy new year. Hope 2013 is a great year for you all ;-) ;-) ;-)

Added: December 29, 2012
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Comments:
Tony delivered our logs a few days after ordering, and was prompt and accurate with delivery calls and estimates. He even whipped up and emailed a reciept for me after I had forgotten to ask for one at delivery. Will use him again - its rare to have someone call when they say they will, and its appreciated!

Added: December 28, 2012
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Comments:
If Tony says he's going to deliver between 8 and 9, then he does, none of this nonsense that we seem to get around companies around Christmas who can't get themselves organised! Thanks for prompt and efficient service Tony!

Added: December 18, 2012
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Comments:
Lots of logs all delivered early on a Friday morning. Tony got my son to move the lot into the garage before I got home from work. Result!

Added: December 17, 2012
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Comments:
Ordered on the Friday, delivered on the Saturday. Can not complain there. You get loads of logs for your money and a very friendly fella. My shed is full to the hilt and have a load more I bagged up in cellar. Some logs do look and feel quite wet and it's just not just from the rain.Then again we have had a bad summer so getting anything seasoned on a large scale would be near impossible. Its wood so it will dry out now its in my shed. Don't get me wrong I am happy with what I got. Will order again next year so see you then. Tony I could not find the sweep you recommended do you have a link?

Added: December 16, 2012
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Comments:
Thanks Tony, superb dry logs that are burning really well. Great service too, we didn't have to wait more than a day or so for our delivery. Second year we've used Tony and we'll be back, the kettle will be on :-) Mike

Added: December 14, 2012
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Comments:
Good Job Tony, next day service can't be bad in December. Dry logs most cut to a uniform size for tidy stacking. Had a good fire last night as it was -5c outside, we were snug as a bug in a rug, thanks.

Added: December 12, 2012
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Comments:
Logs delivered on Tuesday afternoon just a couple of days after the order went in! Tony came within a minute of when he said he would. All stacked now. The weather can throw anything at us - we will be nice and toasty this Christmas!

Added: December 11, 2012
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Comments:
I have just bought my new wood burning stove and I bought a load of dry logs from Bingley logs and they are very good. The service was very good and Tony was very helpful and friendly would recommend highly. Thanks Tony. :-)

Added: December 9, 2012
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Comments:
December 8, 2012

Admin reply: 88-104-184-168.dynamic.dsl.as9105.com


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Comments:
Logs delivered on time, funniest hour of the week listening to Tony.

Added: December 1, 2012
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Comments:
Logs, ordered, delivered, stacked and ready for winter. Great service form Tony and good quality logs. First time I've bought from Tony as only just opened up the fire and I'll certainly buy more when these run out. Thanks :-)

Added: November 30, 2012
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Comments:
Very beneficial looking onward to coming back again.

Added: November 30, 2012
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Comments:
Received my first delivery of logs today, very happy with the logs and the service, Bingley los are my kind of company to deal with, honest and reliable. Thanks Tony

Added: November 24, 2012
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Comments:
Good quality logs and fantastic customer service from Tony, will definitely reorder. Thanks Tony.

Added: November 24, 2012
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Comments:
Had my first load delivered today, excellent service. Just about to light my stove. Thank you Bingley logs and will definitely use your service again. :-)

Added: November 23, 2012
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Comments:
Now that's a lot of logs! Great customer service, even a courtesy call in the evening to check I had got them all stacked before the rain came. Good tip to use the wheelie bin to move them from the drive to the garage too! Pleasure to meet you Tony, will pass on your details to people in the village. May not see you again until next winter though.

Added: November 23, 2012
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Comments:
First load delivered today .Using the logs now on my new stove .The logs are top class .Can not fault them at all.thank you for some fabulous services and wood ;-) ;-) ;-) ;-) ;-)

Added: November 21, 2012
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Comments:
Thank you tony :) :)

Added: November 18, 2012
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Comments:
Considering the inclement weather Britain has had to endure this year and to be fair to you Tony this being my second load of logs too, after splitting a dozen logs to check for moisture content I found that all were 20-24% by my device, now that is exactly what I would expect. See you next year Tony and thanks.

Added: November 14, 2012
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Comments:
Outstanding service .Cant wait for winter cuddling up with my chap .watching telly in front of the stove .Bring it on .!!!

Added: November 10, 2012
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Comments:
Really nice bloke, great service. good quality logs at the cheapest piece around too, Highly recommended. Steve-Glazebury

Added: November 8, 2012
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Comments:
Delivery prompt as promised and good dry wood. Recommendation from local co who sell wood burners. A character who likes a cuppa and a chat, Thanks Tony.

Added: November 8, 2012
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Comments:
thanks Tony - great guy to deal with great logs - well cut and good to burn

Added: November 8, 2012
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Comments:
Tony - in reply to your message. You wouldn't have had to give me a discount if what you told us you were selling was true.And I did take the wood from you as I was in a position where I needed the wood, whether it was hard or soft for the coming winter.And I've not left any nasty messages - I'm just letting people know what happened. If you're selling a batch of wood that is sold as 50% hard wood and 50% soft then that's what people should expect. Not 5% hard and 95% soft which is what I received.Remember this is what you say on your own sales page "Please be aware – many suppliers of logs in the UK claim to be supplying all hardwood loads whilst actually supplying mixed loads - here at Bingley Log Services we deliver exactly what we say we will

Added: November 5, 2012
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Comments:
Thanks again Tony.good wood.good service.bring it on.have a nice evening Tony.tAf :-) :-) :-)

Added: November 5, 2012
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Comments:
Top class logs.top class service.top class communication.Thank you Tony .See you next year ::::))))

Added: November 5, 2012
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Comments:
Just got in from a bracing and tiring day in the garden and about to curl up in front of a roaring fire thanks to Tony, who delivered a couple of tonnes of logs yesterday! They are super-dry and a manageable size for a one-door log burner. He was very accommodating - even going away and coming back when I hadn't managed to get rid of some garden clearance people in time for his arrival.Cheers Tony.

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Comments:
cpc31-brad19-2-0-cust7.17-1.cable.virginmedia.com

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Comments:
Just received my very first delivery of logs for my new multi fuel stove. Who should I buy logs from ?. Then remembered my stove fitters recommended Bingley Log Services. wow, logs delivered on time, lovely clean dry logs cut to the perfect size for my stove delivered by Tony, What a nice guy. No point looking anywhere else it's Bingley Logs for me when I next need a supply of top quality logs. Well done, credit where it's due.Many thanks. Lee.

Added: November 1, 2012
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Comments:
Very quick delivery, infact 2 days early. A lot more wood than I expected. Bring on the weekend to get the fire cranked up.

Added: November 1, 2012
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Comments:
Fantastic quality once more. Good dry logs. If you want great logs, Tony's your man.

Added: October 29, 2012
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Comments:
the last load of logs you dropped were excellent.Thanks again Paul

Added: October 28, 2012
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Comments:
Thank you .top notch AAAAA+++++

Added: October 28, 2012
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Comments:
Thanks Tony. Your service and logs are superb. The logs are perfect length and burn very efficiently.We will certainly be buying our next shed load from you. ;-) ;-)

Added: October 26, 2012
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Comments:
Michael We are sorry your not happy with your logs . I did wait 15 minutes while you decided if you and your friend who was sharing with you decided if you wanted the logs I had not tipped them off at this stage and I was ready to take them away .You said you wanted them after keeping me waiting 15 minutes why an earth did you say you wanted them ? All my other customers have been delighted with the wood. I did give you a a very good discounted price at a loss to myself .When I left I assumed you were happy as in my eyes you had a good deal . And I never pull the wool over anyone's eyes.Then you start to leave nasty messages about me . Tony Bingley log services .

Added: October 26, 2012
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Comments:
Cheers Tony .bring on winter lol.

Added: October 26, 2012
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Comments:
Get my feet up with stove roaring watching corrie.Life is a bliss .cheers .

Added: October 26, 2012
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Comments:
Just come here to place an order .Looked at the comments .Been using Tony around 10 years now .He is one genuine fellow.He would not try to pull the wool over anyone's eyes .Keep up the good work Tony .And hurry up with my wood .Pete

Added: October 26, 2012
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Comments:
Just took a delivery on time from Tony which as the website promised should have been a 50% mixture of hardwood and softwood. (This was the reason I chose Bingley Logs) Unfortunately Tony only brought softwood and tried to pull the wool over our eyes to hide the fact there was no hardwood. And I only found this out once the wood had been dumped and paid for. Not a good first experience with the company and I shall definitely not be using them again.

Added: October 25, 2012
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Comments:
I don't appreciate you deleting my comments either.

Added: October 25, 2012
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Comments:
:-) Delivery was as prompt (and early!) as promised. Tony was recommended by the company who installed our log burner and he delivered exactly what he promised in super quick time. Got loads of quality logs that will keep us going quite a while before we need to order from Tony again. Would highly recommend!

Added: October 21, 2012
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Comments:
Perfect! Sunny day, a lorry load of good logs delivered just when Tony said. A nice chat over a coffee afterwards. Now if I can just my 92 year old mother to shift the logs from the drive, all will be right with the world! Sorry Tony, not enough room on top of our stove for an Ecofan which is a pity as it looks interesting and I like things that work for free!

Added: October 20, 2012
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Comments:
Tony was recommended to us by the shop where we bought 2 stoves last year. Just had our second delivery with no problems, make sure the kettles on he likes a coffee if you have time

Added: October 19, 2012
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Comments:
Went to work, came home to big pile of logs. Well-sized, dry, nice mix. Tony's a pleasure to deal with - clear about delivery and helpful about timings. Bring on the winter...

Added: October 16, 2012
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Comments:
Just had a delivery ( Dry logs ) used them right away as we were out of fuel .They are kicking out so much heat .Have all my windows open .Top class logs .top class delivery .never been so warm .Thank you again Tony .Would recommend to anyone .Who needs a moisture meter ??? Perfect !!!!

Added: October 11, 2012
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Comments:
mmm where do i start getting a stove at the end of the month so need some DRY logs to burn straight away so google came up with numerous log suppliers but after checking out the websites and comments nearly all very good i decided on BLS fired off an email wanting to know what the moisture content was as not stated gotta be good wood as so many of you say but am starting up so it needs to burn from the word go,all wood burns just not efficiently as dry wood so i needed my wood to be of 25-20% or lower moisture content so anyway after a conversation with the affable tony was promised that my wood was dry and that he did not bother with a moisture meter but i wanted to check the odd few logs not the whole load tony did not like this said in 30 yrs no body had questioned him and he was not going to deliver to me and argue over the moisture content :confused: after all i am only the customer am surprised and a little perplexed to say the least was his wood not dry, for 240 pounds i would hope to tony that it was and there lies another question it says on the site £200 for 3.5 m3 + del so was i getting charged 40 quid to drive 4.2 miles , i know there are a lot of happy customers who are happy but i dont think i was being unreasonable to dare to ask to check what i was getting only fair. so fair to say he told me in to find another supplier as i was not to be allowed to check what i was paying for , mmmm good lad tony just dont mention you have a moisture meter :D

Added: October 10, 2012
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Comments:
:-) Good dry logs, delivered on time, exactly where we wanted them, with a smile. Many thanks.

Added: October 9, 2012
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Comments:
Unlike the comment from Aug 23rd, it was weak coffee and one sugar, with milk - unless I misheard in which case Tony was too polite to say. Maybe it's because he was already in Yorkshire. Anyway...a good load delivered bang on time. Thanks.

Added: October 1, 2012
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Comments:
Thank you Tony for your customer service and for another warm winter. Your logs are now stacked away ready to burn. Jim

Added: September 30, 1012
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Comments:
:-) Another load of logs delivered, thanks Tony! Always good to see you!

Added: September 26, 1012
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Comments:
Thanks Tony for another delivery now staked away. :-)

Added: September 22, 1012
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Comments:
Thank you once again Tony have a good weekend ;-)

Added: September 22, 1012
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Comments:
Fantastic load of logs delivered precisely on time and great to met Tony for the first time! Will definately use again.

Added: September 21, 1012
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Comments:
First delivery from Tony yesterday. As promised good dry logs delivered straight where I wanted them on time. Great communication from start to finish. Thank you

Added: September 21, 1012
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Comments:
I've always been at work on previous deliveries so Great to finally meet you Tony! You can rely on Tony for excellent service. A chippa bloke with a sparky wit who can kindle a smile and warm your heart! I'm all stacked up for winter now :-) Cheers Tony (told ya I'd LOG on!!) ;-)

Added: September 20, 1012
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Comments:
Just got my second load of logs for the winter from Tony today. As ever, the logs are great and I have to say that a visit from Tony is an absolute pleasure, as we have a laugh and put the world to rights!! Anyone reading who is a first time log buyer, don't bother looking anywhere else - Tony is a fantastic guy who cares about his customers!!!

Added: September 18, 1012
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Comments:
Had my first load of logs delivered today. Tony arrived when he said he would so the kettle hadn't boiled properly. The logs are good quality and should last me a while. Tony was extemely helpful with some concerns I had about my stove. Spent the morning stacking away the logs and found they were excellent, slept soundly this afternoon. Tony thank you I shall be recommending you to others with stoves and will be ringing you again. :-)

Added: September 17, 1012
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Comments:
Just received my first load of logs. Delivered bang on time the day after phoning to place an order. Not burned any yet, but look like decent quality dry wood and a good amount. All now stacked up and waiting for the colder weather to start. Should keep me going for a while. Thanks Tony

Added: September 12, 1012
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Comments:
Just finished hand balling and stacking another great load of logs from tony, always kept you informed of his delivery schedule andwas bang on time considering the distance he travelled. The smell of the logs around the house and garden is amazing. Thank you tiny, will defo use you again

Added: September 11, 1012
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Comments:
usual excellent service from Tony, would highly recommend :-)

Added: September 5, 1012
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Comments:
Delivered as requested by Tony himself and after a quick brew and putting the world to rights left me with a cracking load of logs to stack. Well recommended!

Added: September 5, 1012
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Comments:
Thank you all for leaving the comments :)We really do appreciate it .

Added: September 5, 1012
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Comments:
I have now had 2 deliveries of logs for my stove from Bingley Logs. The service has been prompt, efficient and accommodating. Tony will deliver when you are at work, just tell him where you want the logs off loading. The logs are a mixture of hard and soft wood and the delivered load is big enough to last quite a while. The logs burn well. I am very happy with the service Tony provides

Added: September 1, 1012
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Comments:
Have had excellent service from Tony for over 8 years now. Always excellent logs and always delivered as arranged. Tony is a real character who over his tea and toast has tales to tell that make delivery day a pleasure.

Added: August 30, 2012
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Comments:
Thank you ,

Added: August 30, 2012
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Comments:
Hi Tony, Thanks for the delivery on Tuesday. All lovely lumps of wood! Sorry not to have been around for the second load to give you tea and biscuits. See you in Spring next year. Have a good Xmas!

Added: August 29, 2012
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Comments:
Went on-line to find a competitive price and prompt delivery for good quality logs. The best deal available was from Bingley Logs. I knew that if I lived in Bingley long enough I'd eventually find the reason why! Just had our third load of logs from Tony in as many years - they all seem to work properly! Why buy from Bingley Logs? Good price; easy to order; very quick response; arrived on time; made me laugh (I think I found Peter Kay's long-lost dad!) Many thanks Ian and Sharon - Bingley

Added: August 24, 2012
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Comments:
Always on time, and fellow customers dont forget Tony likes a cup of weak tea with one sugar, cos its along way back to Yorkshire,and by the way the wood burns well.

Added: August 23, 2012
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Comments:
Good clean/dry logs, delivered on time and with a smile. Thanks again. :-)

Added: August 22, 2012
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Comments:
Enjoyed your visit, Tony-hope you enjoyed the coffee! Logs nicely stowed in the cellar. Good clean load of logs. Thanks. Great to talk to a real Yorkshireman.

Added: August 21, 2012
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Comments:
Thanks for the logs,arriving with a smile, on time and a laugh to boot. Will definitely be using them again. :-)

Added: August 21, 2012
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Comments:
Two loads of logs delivered today at agreed time. As usual clean logs cut to length and split. Have bought off Tony for quite a few years now and always get service with banter. Used Tony as an example of good customer service with my two kids who are at college studying marketing!

Added: August 20, 2012
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Comments:
Tony is one funny fella,service with a smile.Logs good too!Kind regards Chris

Added: August 16, 2012
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Comments:
Thanks Tony for good service on he logs. Had bought a small load previously from someone else and buying a truckful from Tony certainly proved better value for money. And kept me fit spending 3 hours moving and stacking it!! :-)

Added: August 15, 2012
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Comments:
Had some logs deliverd today good Quality and very good service.

Added: August 13, 2012
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Comments:
Another excellent supply of service banter and dry quality load of logs from Tony.My measure is ...Only a handfull of debris left on the drive after stacking ,previous suppliers left a dustbinfull of moss,muck and stuff.So Tony is great value you only pay for quality logs

Added: July 28, 2012
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Comments:
Really pleased. Masses of logs delivered exactly at the agreed time. Thank you for all the help you gave before I purchased a suitable stove and for recommending reliable supplier and fitter in Paul and Steve. Great all round Customer service. See you next time Tony.

Added: July 26, 2012
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Comments:
Thank you once again

Added: July 25, 2012
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Comments:
Had our first delivery of logs today, arriver as promised very early, then a good chat over a coffee, will be using Tony again :-)

Added: July 12, 2012
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Comments:
We have been buying logs from Tony for about 7 years - always there on time, excellent logs. Thanks for the warmth you bring to our home!!! God bless

Added: July 10, 2012
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Comments:
Thank you to my customers for leaving the comments .Tony !!!!!!

Added: July 4, 2012
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Comments:
Tony has been keeping us warm with his excellent logs for 5 years,would not use anyone else.Reliable and a pleasure to chat to. Many Thanks.

Added: July 2, 2012
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Comments:
Delivered on time as promised great value for money many thanks

Added: June 25, 2012
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Comments:
:-) Delivered early as agreed, great thanks.

Added: June 23, 2012
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Comments:
I didn't realise you were supposed to ring up and order logs. Tony just turns up four times a year, has a cup of tea, a long chat and then we notice we have a load of logs outside. The Tony version of customer service- brilliant!

Added: June 20, 2012
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Comments:
:-) Many thanks for the recent delivery of good quality logs

Added: June 19, 2012
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Comments:
I had my first delivery last Friday. Very happy. Excellent logs from Tony - a cheerful and most reliable guy. I'm looking forward to my next deliveries. Thanks Peter

Added: June 18, 2012
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Comments:
Always a very good price, excellent logs and Tony delivers when he has arranged to. Good chat over a cup of tea as well. Excellent.

Added: June 17, 2012
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Comments:
Have had an annual delivery of logs from Tony for years now and have never been disappointed! Good sized and more importantly dry. Thank you :-)

Added: June 14, 2012
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Comments:
:-) Thank you once again Tony - two deliveries in one day and all stacked up by 5.00pm phew... I need a drink ! . What can I say ? it has all been said before. Your a one off - honest and delivers the goods as promised with some very good humor. Keep on keeping on .... ;-)

Added: June 14, 2012
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