Customer Comments
Comments:
Hi Tony, Thanks a million for the delivery at short notice. Once again wonderful load.Now stored away, plenty of passing interest someone even offered to take them away for me!! gave them your card instead. Thanks for the chat as well. See you again later in the year. Joy
Hi Tony, Thanks a million for the delivery at short notice. Once again wonderful load.Now stored away, plenty of passing interest someone even offered to take them away for me!! gave them your card instead. Thanks for the chat as well. See you again later in the year. Joy
Added: March 21, 2013
Comments:
The logs arrived on time.And the logs where worth every penny. Thanks tony. I will re.order in the summer and thank you for the information on getting someone to link my LPG boiler to a dunsley yorkshire boiler heres hopeing I will find someone to do it soon.Again thank you very mutch thanks neil.
The logs arrived on time.And the logs where worth every penny. Thanks tony. I will re.order in the summer and thank you for the information on getting someone to link my LPG boiler to a dunsley yorkshire boiler heres hopeing I will find someone to do it soon.Again thank you very mutch thanks neil.
Added: February 25, 2013
Comments:
Fantastic customer service,communicates and delivers promptly. Very friendly,make sure a cup of milky coffee with sugar is at hand after the job in hand is finished. Advises when you should purchase next lot of logs and will contact you then, which is great for me as I do need reminding!! We purchased the dry logs and they are burning fantastic, lovely and warm tonight!! Thanks Tony you are a star
Fantastic customer service,communicates and delivers promptly. Very friendly,make sure a cup of milky coffee with sugar is at hand after the job in hand is finished. Advises when you should purchase next lot of logs and will contact you then, which is great for me as I do need reminding!! We purchased the dry logs and they are burning fantastic, lovely and warm tonight!! Thanks Tony you are a star
Added: February 7, 2013
Comments:
Tony delivered our logs a few days after ordering, and was prompt and accurate with delivery calls and estimates. He even whipped up and emailed a reciept for me after I had forgotten to ask for one at delivery. Will use him again - its rare to have someone call when they say they will, and its appreciated!
Tony delivered our logs a few days after ordering, and was prompt and accurate with delivery calls and estimates. He even whipped up and emailed a reciept for me after I had forgotten to ask for one at delivery. Will use him again - its rare to have someone call when they say they will, and its appreciated!
Added: December 28, 2012
Comments:
Ordered on the Friday, delivered on the Saturday. Can not complain there. You get loads of logs for your money and a very friendly fella. My shed is full to the hilt and have a load more I bagged up in cellar. Some logs do look and feel quite wet and it's just not just from the rain.Then again we have had a bad summer so getting anything seasoned on a large scale would be near impossible. Its wood so it will dry out now its in my shed. Don't get me wrong I am happy with what I got. Will order again next year so see you then. Tony I could not find the sweep you recommended do you have a link?
Ordered on the Friday, delivered on the Saturday. Can not complain there. You get loads of logs for your money and a very friendly fella. My shed is full to the hilt and have a load more I bagged up in cellar. Some logs do look and feel quite wet and it's just not just from the rain.Then again we have had a bad summer so getting anything seasoned on a large scale would be near impossible. Its wood so it will dry out now its in my shed. Don't get me wrong I am happy with what I got. Will order again next year so see you then. Tony I could not find the sweep you recommended do you have a link?
Added: December 16, 2012
Comments:
Now that's a lot of logs! Great customer service, even a courtesy call in the evening to check I had got them all stacked before the rain came. Good tip to use the wheelie bin to move them from the drive to the garage too! Pleasure to meet you Tony, will pass on your details to people in the village. May not see you again until next winter though.
Now that's a lot of logs! Great customer service, even a courtesy call in the evening to check I had got them all stacked before the rain came. Good tip to use the wheelie bin to move them from the drive to the garage too! Pleasure to meet you Tony, will pass on your details to people in the village. May not see you again until next winter though.
Added: November 23, 2012
Comments:
Considering the inclement weather Britain has had to endure this year and to be fair to you Tony this being my second load of logs too, after splitting a dozen logs to check for moisture content I found that all were 20-24% by my device, now that is exactly what I would expect. See you next year Tony and thanks.
Considering the inclement weather Britain has had to endure this year and to be fair to you Tony this being my second load of logs too, after splitting a dozen logs to check for moisture content I found that all were 20-24% by my device, now that is exactly what I would expect. See you next year Tony and thanks.
Added: November 14, 2012
Comments:
Tony - in reply to your message. You wouldn't have had to give me a discount if what you told us you were selling was true.And I did take the wood from you as I was in a position where I needed the wood, whether it was hard or soft for the coming winter.And I've not left any nasty messages - I'm just letting people know what happened. If you're selling a batch of wood that is sold as 50% hard wood and 50% soft then that's what people should expect. Not 5% hard and 95% soft which is what I received.Remember this is what you say on your own sales page "Please be aware – many suppliers of logs in the UK claim to be supplying all hardwood loads whilst actually supplying mixed loads - here at Bingley Log Services we deliver exactly what we say we will
Tony - in reply to your message. You wouldn't have had to give me a discount if what you told us you were selling was true.And I did take the wood from you as I was in a position where I needed the wood, whether it was hard or soft for the coming winter.And I've not left any nasty messages - I'm just letting people know what happened. If you're selling a batch of wood that is sold as 50% hard wood and 50% soft then that's what people should expect. Not 5% hard and 95% soft which is what I received.Remember this is what you say on your own sales page "Please be aware – many suppliers of logs in the UK claim to be supplying all hardwood loads whilst actually supplying mixed loads - here at Bingley Log Services we deliver exactly what we say we will
Added: November 5, 2012
Comments:
Just got in from a bracing and tiring day in the garden and about to curl up in front of a roaring fire thanks to Tony, who delivered a couple of tonnes of logs yesterday! They are super-dry and a manageable size for a one-door log burner. He was very accommodating - even going away and coming back when I hadn't managed to get rid of some garden clearance people in time for his arrival.Cheers Tony.
Just got in from a bracing and tiring day in the garden and about to curl up in front of a roaring fire thanks to Tony, who delivered a couple of tonnes of logs yesterday! They are super-dry and a manageable size for a one-door log burner. He was very accommodating - even going away and coming back when I hadn't managed to get rid of some garden clearance people in time for his arrival.Cheers Tony.
Added:
Submitted by
Name: :-)
From: November 1, 2012
Name: :-)
From: November 1, 2012
Comments:
Just received my very first delivery of logs for my new multi fuel stove. Who should I buy logs from ?. Then remembered my stove fitters recommended Bingley Log Services. wow, logs delivered on time, lovely clean dry logs cut to the perfect size for my stove delivered by Tony, What a nice guy. No point looking anywhere else it's Bingley Logs for me when I next need a supply of top quality logs. Well done, credit where it's due.Many thanks. Lee.
Just received my very first delivery of logs for my new multi fuel stove. Who should I buy logs from ?. Then remembered my stove fitters recommended Bingley Log Services. wow, logs delivered on time, lovely clean dry logs cut to the perfect size for my stove delivered by Tony, What a nice guy. No point looking anywhere else it's Bingley Logs for me when I next need a supply of top quality logs. Well done, credit where it's due.Many thanks. Lee.
Added: November 1, 2012
Comments:
Michael We are sorry your not happy with your logs . I did wait 15 minutes while you decided if you and your friend who was sharing with you decided if you wanted the logs I had not tipped them off at this stage and I was ready to take them away .You said you wanted them after keeping me waiting 15 minutes why an earth did you say you wanted them ? All my other customers have been delighted with the wood. I did give you a a very good discounted price at a loss to myself .When I left I assumed you were happy as in my eyes you had a good deal . And I never pull the wool over anyone's eyes.Then you start to leave nasty messages about me . Tony Bingley log services .
Michael We are sorry your not happy with your logs . I did wait 15 minutes while you decided if you and your friend who was sharing with you decided if you wanted the logs I had not tipped them off at this stage and I was ready to take them away .You said you wanted them after keeping me waiting 15 minutes why an earth did you say you wanted them ? All my other customers have been delighted with the wood. I did give you a a very good discounted price at a loss to myself .When I left I assumed you were happy as in my eyes you had a good deal . And I never pull the wool over anyone's eyes.Then you start to leave nasty messages about me . Tony Bingley log services .
Added: October 26, 2012
Comments:
Just took a delivery on time from Tony which as the website promised should have been a 50% mixture of hardwood and softwood. (This was the reason I chose Bingley Logs) Unfortunately Tony only brought softwood and tried to pull the wool over our eyes to hide the fact there was no hardwood. And I only found this out once the wood had been dumped and paid for. Not a good first experience with the company and I shall definitely not be using them again.
Just took a delivery on time from Tony which as the website promised should have been a 50% mixture of hardwood and softwood. (This was the reason I chose Bingley Logs) Unfortunately Tony only brought softwood and tried to pull the wool over our eyes to hide the fact there was no hardwood. And I only found this out once the wood had been dumped and paid for. Not a good first experience with the company and I shall definitely not be using them again.
Added: October 25, 2012
Comments:
:-) Delivery was as prompt (and early!) as promised. Tony was recommended by the company who installed our log burner and he delivered exactly what he promised in super quick time. Got loads of quality logs that will keep us going quite a while before we need to order from Tony again. Would highly recommend!
:-) Delivery was as prompt (and early!) as promised. Tony was recommended by the company who installed our log burner and he delivered exactly what he promised in super quick time. Got loads of quality logs that will keep us going quite a while before we need to order from Tony again. Would highly recommend!
Added: October 21, 2012
Comments:
Perfect! Sunny day, a lorry load of good logs delivered just when Tony said. A nice chat over a coffee afterwards. Now if I can just my 92 year old mother to shift the logs from the drive, all will be right with the world! Sorry Tony, not enough room on top of our stove for an Ecofan which is a pity as it looks interesting and I like things that work for free!
Perfect! Sunny day, a lorry load of good logs delivered just when Tony said. A nice chat over a coffee afterwards. Now if I can just my 92 year old mother to shift the logs from the drive, all will be right with the world! Sorry Tony, not enough room on top of our stove for an Ecofan which is a pity as it looks interesting and I like things that work for free!
Added: October 20, 2012
Comments:
Just had a delivery ( Dry logs ) used them right away as we were out of fuel .They are kicking out so much heat .Have all my windows open .Top class logs .top class delivery .never been so warm .Thank you again Tony .Would recommend to anyone .Who needs a moisture meter ??? Perfect !!!!
Just had a delivery ( Dry logs ) used them right away as we were out of fuel .They are kicking out so much heat .Have all my windows open .Top class logs .top class delivery .never been so warm .Thank you again Tony .Would recommend to anyone .Who needs a moisture meter ??? Perfect !!!!
Added: October 11, 2012
Comments:
mmm where do i start getting a stove at the end of the month so need some DRY logs to burn straight away so google came up with numerous log suppliers but after checking out the websites and comments nearly all very good i decided on BLS fired off an email wanting to know what the moisture content was as not stated gotta be good wood as so many of you say but am starting up so it needs to burn from the word go,all wood burns just not efficiently as dry wood so i needed my wood to be of 25-20% or lower moisture content so anyway after a conversation with the affable tony was promised that my wood was dry and that he did not bother with a moisture meter but i wanted to check the odd few logs not the whole load tony did not like this said in 30 yrs no body had questioned him and he was not going to deliver to me and argue over the moisture content :confused: after all i am only the customer am surprised and a little perplexed to say the least was his wood not dry, for 240 pounds i would hope to tony that it was and there lies another question it says on the site £200 for 3.5 m3 + del so was i getting charged 40 quid to drive 4.2 miles , i know there are a lot of happy customers who are happy but i dont think i was being unreasonable to dare to ask to check what i was getting only fair. so fair to say he told me in to find another supplier as i was not to be allowed to check what i was paying for , mmmm good lad tony just dont mention you have a moisture meter :D
mmm where do i start getting a stove at the end of the month so need some DRY logs to burn straight away so google came up with numerous log suppliers but after checking out the websites and comments nearly all very good i decided on BLS fired off an email wanting to know what the moisture content was as not stated gotta be good wood as so many of you say but am starting up so it needs to burn from the word go,all wood burns just not efficiently as dry wood so i needed my wood to be of 25-20% or lower moisture content so anyway after a conversation with the affable tony was promised that my wood was dry and that he did not bother with a moisture meter but i wanted to check the odd few logs not the whole load tony did not like this said in 30 yrs no body had questioned him and he was not going to deliver to me and argue over the moisture content :confused: after all i am only the customer am surprised and a little perplexed to say the least was his wood not dry, for 240 pounds i would hope to tony that it was and there lies another question it says on the site £200 for 3.5 m3 + del so was i getting charged 40 quid to drive 4.2 miles , i know there are a lot of happy customers who are happy but i dont think i was being unreasonable to dare to ask to check what i was getting only fair. so fair to say he told me in to find another supplier as i was not to be allowed to check what i was paying for , mmmm good lad tony just dont mention you have a moisture meter :D
Added: October 10, 2012
Comments:
I've always been at work on previous deliveries so Great to finally meet you Tony! You can rely on Tony for excellent service. A chippa bloke with a sparky wit who can kindle a smile and warm your heart! I'm all stacked up for winter now :-) Cheers Tony (told ya I'd LOG on!!) ;-)
I've always been at work on previous deliveries so Great to finally meet you Tony! You can rely on Tony for excellent service. A chippa bloke with a sparky wit who can kindle a smile and warm your heart! I'm all stacked up for winter now :-) Cheers Tony (told ya I'd LOG on!!) ;-)
Added: September 20, 1012
Comments:
Just got my second load of logs for the winter from Tony today. As ever, the logs are great and I have to say that a visit from Tony is an absolute pleasure, as we have a laugh and put the world to rights!! Anyone reading who is a first time log buyer, don't bother looking anywhere else - Tony is a fantastic guy who cares about his customers!!!
Just got my second load of logs for the winter from Tony today. As ever, the logs are great and I have to say that a visit from Tony is an absolute pleasure, as we have a laugh and put the world to rights!! Anyone reading who is a first time log buyer, don't bother looking anywhere else - Tony is a fantastic guy who cares about his customers!!!
Added: September 18, 1012
Comments:
Had my first load of logs delivered today. Tony arrived when he said he would so the kettle hadn't boiled properly. The logs are good quality and should last me a while. Tony was extemely helpful with some concerns I had about my stove. Spent the morning stacking away the logs and found they were excellent, slept soundly this afternoon. Tony thank you I shall be recommending you to others with stoves and will be ringing you again. :-)
Had my first load of logs delivered today. Tony arrived when he said he would so the kettle hadn't boiled properly. The logs are good quality and should last me a while. Tony was extemely helpful with some concerns I had about my stove. Spent the morning stacking away the logs and found they were excellent, slept soundly this afternoon. Tony thank you I shall be recommending you to others with stoves and will be ringing you again. :-)
Added: September 17, 1012
Comments:
Just received my first load of logs. Delivered bang on time the day after phoning to place an order. Not burned any yet, but look like decent quality dry wood and a good amount. All now stacked up and waiting for the colder weather to start. Should keep me going for a while. Thanks Tony
Just received my first load of logs. Delivered bang on time the day after phoning to place an order. Not burned any yet, but look like decent quality dry wood and a good amount. All now stacked up and waiting for the colder weather to start. Should keep me going for a while. Thanks Tony
Added: September 12, 1012
Comments:
Just finished hand balling and stacking another great load of logs from tony, always kept you informed of his delivery schedule andwas bang on time considering the distance he travelled. The smell of the logs around the house and garden is amazing. Thank you tiny, will defo use you again
Just finished hand balling and stacking another great load of logs from tony, always kept you informed of his delivery schedule andwas bang on time considering the distance he travelled. The smell of the logs around the house and garden is amazing. Thank you tiny, will defo use you again
Added: September 11, 1012
Comments:
I have now had 2 deliveries of logs for my stove from Bingley Logs. The service has been prompt, efficient and accommodating. Tony will deliver when you are at work, just tell him where you want the logs off loading. The logs are a mixture of hard and soft wood and the delivered load is big enough to last quite a while. The logs burn well. I am very happy with the service Tony provides
I have now had 2 deliveries of logs for my stove from Bingley Logs. The service has been prompt, efficient and accommodating. Tony will deliver when you are at work, just tell him where you want the logs off loading. The logs are a mixture of hard and soft wood and the delivered load is big enough to last quite a while. The logs burn well. I am very happy with the service Tony provides
Added: September 1, 1012
Comments:
Went on-line to find a competitive price and prompt delivery for good quality logs. The best deal available was from Bingley Logs. I knew that if I lived in Bingley long enough I'd eventually find the reason why! Just had our third load of logs from Tony in as many years - they all seem to work properly! Why buy from Bingley Logs? Good price; easy to order; very quick response; arrived on time; made me laugh (I think I found Peter Kay's long-lost dad!) Many thanks Ian and Sharon - Bingley
Went on-line to find a competitive price and prompt delivery for good quality logs. The best deal available was from Bingley Logs. I knew that if I lived in Bingley long enough I'd eventually find the reason why! Just had our third load of logs from Tony in as many years - they all seem to work properly! Why buy from Bingley Logs? Good price; easy to order; very quick response; arrived on time; made me laugh (I think I found Peter Kay's long-lost dad!) Many thanks Ian and Sharon - Bingley
Added: August 24, 2012
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Name: Mr J Bennion
From: Barton Cheshire
I have been having logs off Tony for years now, he always shows up on time the logs are always very good cut to the right size that i want and are very dry.
Tony is a really very friendly guy we always have a cup of tea and a chat and i look forward to seeing him.
I'm looking forward to having logs off Tony for many years to come.
Mr J Bennion